Declaration

Due to the Coronavirus situation, it has now become a standard part of in-person appointments to complete a declaration. If you have booked online, you will have received a link in your booking confirmation and in your appointment reminder email directing you to this form to complete prior to attending. Submissions are valid up to 24 hours prior to your appointment.

It is important to understand the terms in regard to this - these are outlined below. By completing and signing this form, you understand the following:

I acknowledge the nature given of the Coronavirus/COVID. I further acknowledge that Flourish has put in place as many preventative measures as is possible to reduce the spread. I further acknowledge that Flourish cannot guarantee that I will not become infected with the Coronavirus/COVID or any other virus, infection or similar. I understand that the risk of becoming exposed to and/or infected may result from the actions and/or omissions of myself and others not associated with Flourish or its services.

I voluntarily seek the services provided by Flourish and acknowledge that I may be increasing my risk to exposure Coronavirus/COVID. I acknowledge that I have read the Flourish guidelines as outlined in communications and on the Flourish website before attending any appointment and am happy to comply with all set procedures while attending my appointment.

I attest that:

I am not currently experiencing any symptoms of illness such as cough, shortness of breath or difficulty breathing, fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, or new loss of taste or smell.*
I have not travelled to, and returned from, a highly impacted area within the last 14 days*.
I do not believe I have been exposed to someone with a suspected and/or confirmed case of the Coronavirus/COVID*.
I have not tested positive or been diagnosed with Coronavirus/COVID.*
I am following all recommended guidelines as much as possible.

*If you have/are experiencing COVID symptoms or have received a +ve test, please indicate below.

No symptoms or +ve received. I assest to above.

Currently experiencing symptoms

Have previously experienced symptoms of COVID

Previously or currently test +ve for COVID

Contact with someone who tested +ve or experienced COVID symptoms

I have no reason to believe that my body temperature is currently higher than 98.6°F/ 37.5°C

First Name

Last Name

I confirm that the information given in this form is true

I hereby release and agree to hold Flourish harmless from, and waive on behalf of myself, my heirs, and any personal representatives any and all causes of action, claims, demands, damages, costs, expenses and compensation for damage or loss to myself and/or property that may be caused by any act, or failure to act of the business, or that may otherwise arise in any way in connection with any services received from Flourish. I understand that this release discharges Flourish from any liability or claim that I, my heirs, or any personal representatives may have against the business with respect to any bodily injury, illness, death, medical treatment, or property damage that may arise from, or in connection to, any services received from Flourish. This liability waiver and release extends to the business together with all owners, partners and employees.View terms of use

Date

Signature

Thanks for submitting!

An audio described version of this form is available on request.

Coronavirus and Flourish Services

Update: 23rd March 2021

As per Scottish Government guidelines, close contact services can resume from 26th April 2021. I look forward to my in-person sessions at my South Lanarkshire practice resuming on Thursday 29th April and at the Glasgow Osteopathic Centre on Saturday 1st May. Please do read the information below in regard to procedures when attending appointments.

If you are booking your first appointment online, you will have been sent a link in your booking confirmation email and in the appointment reminder email directing you to this page. Please complete the form above before attending your appointment. This form will be emailed to me and so please do not worry about printing it off, as there is no need to bring it with you.

Returning To In-Person Support

If you have not attended regular distance support or healing sessions with myself during lockdown, when returning to in-person appointments your first and second appointments will be 90 minutes each - this applies to all types of therapy and treatment (excluding shamanic healing). 60 minute appointments are only available for your first and second in-person appointments if you have received regular distance support with myself in the past few months. There are important therapeutic considerations and reasons for this - please do get in touch if you have any questions or queries.

30 minute in-person appointments will no longer be available however 30 minute sessions are still available for online holistic counsel and support.

Precautions

There are some differences in attending at the centre and attending at my home practice in South Lanarkshire. The centre is its own business separate from Flourish, with Flourish renting a space within the business premises. This means that the requirements in attending at the centre may be different from the South Lanarkshire practice - please see below in the July 2020 update for full details. You will be required to bring some things with you - including a towel and a blanket - as everything used within the premises is disposable. The number of people present at the centre at any one time has been minimised as much as possible, however there are clients attending with an osteopath during Flourish appointment times and the number of people attending at the centre on any given day is greater due to this. Times are staggered to minimise the chance of more than one client being present in the reception area at any one time, but this is not impossible. For clients who prefer a more clinical environment, the centre is the best option to book.

At the South Lanarkshire practice, there will be myself to greet you at the door and there is no risk of contact with another person. There is a maximum of eight in-person appointments a week so there is no 'people traffic' at this location. Flourish's approach does not encourage a 'production line' of clients and this may be one of the reasons why you may be asked to add your name to a waiting list for an appointment as a new client or one who attends less regularly.

There is a greater length of time between appointments for cleaning and preparations and disposable paper covering is used on the treatment couch. This is the main disposable item used - occasionally there may be a need to use protective gloves but this is very rare. Flourish is committed to recycling and minimising environmental impact so as many materials and items are cleaned or recycled, or repurposed and reused as much as possible. All materials are laundered at a suitable temperature and the treatment room fully aired between appointments. There is nothing additional for you to bring to your appointment, you need only bring yourself.

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Update: January 2021

The newest restrictions in Scotland means that in person sessions are unavailable until current restrictions are lifted. This is being reviewed by the Scottish Government at the end of January.

Online support and remote healing are the only options available for both one to one and group events. Land, home and space clearing will also be conducted remotely.

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Update: Friday 11th September 2020

The newest restrictions issued from the Scottish Government affect residents in Glasgow City, East Renfrewshire, Renfrewshire, East Dunbartonshire, West Dunbartonshire, North Lanarkshire and South Lanarkshire. Appointments will continue as normal at my practice at the Glasgow Osteopathic Centre, and the update that is relevant for appointments at my home based practice in East Kilbride is:

'Work and services carried out in private homes: Professionals who offer services from their own home can continue to carry out their work with appropriate safety measures in place.'

This means that the recent updates will not affect in person appointments at either location. Precautionary/safety measures will remain in place - please see the information below for more details.

Update: Wednesday 22nd July 2020

Following the latest guidance from the Scottish Government on close contact services, this update outlines how this will affect my services. I hope to make the changes as clear and as simple as possible so that you are fully aware of what to expect at your appointments.

In-person appointments will return to my home based practice from Thursday 30th July and from Saturday 1st August at my practice based at the Glasgow Osteopathic Centre. The information below applies only to these locations and not to appointments for my animal therapy practice at Herbal Vet Scotland. I will update on appointments there soon.

I detailed in a previous update that, since 17th March, I personally have only been taking trips for essentials, and this still continues. I am not in a vulnerable group but I made this decision, and the decision to stop all in-person appointments on this date, and this was around a week before the official lockdown date for businesses. This was to ensure any exposure risk would be as low as possible for myself and my clients for when in-person appointments resumed, so the precautions outlined below are to ensure this continues.

Contact and Enquiries

Due to time constraints from increased administration, procedures and measures, I'll be unable to respond as quickly or as thoroughly as I would normally to enquiries, emails, phone calls, texts and messages. I appreciate your patience and understanding in this.

If you are an existing client and would like to get in touch, it would be helpful if you could contact me - if possible - through the message/chat function on the Flourish app. It's free to download for iPhone and Android. There is also a chat function on both the desktop and mobile website versions - it's at the bottom right hand corner. If you are a site member, your details will be available for me to view and this makes it a little easier to respond quickly and effectively. Please do consider joining - it's free, quick, easy, confidential and secure.

If you are a prospective client and have some general questions about Flourish, you may find the FAQs, Personal Investment and Ethos sections helpful. There is also a telephone consultation appointment and a Skype/Zoom consultation available to book online.

Things will be a little different for a while but I hope this update will answer any questions you may have. While some things have changed, the objectives and intentions behind the therapy will always be the same, to support you as fully as possible.

Returning To In-Person Support

30 minute in-person appointments will no longer be available however 30 minute sessions are still available for online holistic counsel and support.

Booking Your Appointments

In line with government close contact guidelines, therapies involving contact with or near the face are not currently available. This includes Holistic Facial and Scalp Massage and Dien Chan Acupressure. Therapies and treatments that involve closeness to the head and face - including Reiki and Crystal Medicine - will be adapted accordingly.

Online booking for in-person appointments is suspended in the short term. This is to ensure there is sufficient time between appointments to avoid any possibility of contact with other clients and for sufficient cleaning time between appointments. I am currently unable to fully disable this function on the website and the app - if you have booked online for in-person appointments, I'll be in touch soon. Remote /distance sessions can still be be booked online but to book in-person appointments, please contact myself or the centre directly..

I recommend booking your appointments in advance as it may be difficult to secure a suitable day and time otherwise. If you attend weekly or fortnightly, I recommend booking at least your next 4 appointments in advance. If you attend monthly, I recommend booking your next 2 appointments in advance. These recommendations also apply to clients who receive distance support.

For clients who attend support plans - fertility, maternity, menopause, anxiety, bereavement and trauma support - your appointments for the duration of the plan will be secured at the beginning, before your first session.

Existing clients will be given appointment priority and I will do everything I can to ensure you don't have to wait too long for a suitable appointment time. For prospective new clients, there may be times where there is a waiting list and I appreciate your patience - I will endeavour to secure a suitable appointment time for you as soon as is available. In the meantime, you may find it useful to book a 15 minute telephone consultation or an online consultation.

Preparing for your appointments

Please see FAQs for more information on preparing for appointments. There are some additional things to bring with you and these are a little further down.

If you have specific areas you wish to discuss and address during your appointments, it is helpful to write these down to bring with you. This way you are able to receive as much benefit as possible from your appointments, where we can focus on what we feel are the priorities at the time and prepare a treatment plan.

Arriving for your appointments

Please arrive for your appointment at the allotted time as there is no opportunity to be seated in a waiting area for any time prior to your appointment time. There is no waiting area at my home practice and the waiting area within the centre will not be seating any more than one person at a time, at a social distance from the receptionist. This is to reduce contact and to maintain distance. When attending at either practice, please wear a face mask before entering and within the premises. Both myself and the receptionist at the centre will also be wearing face masks.

Social distance will be observed as much as possible during pre- and post treatment consultation. Currently the guidelines are not concrete in regard to wearing gloves during treatment. This is something we will discuss and assess during your consultation.

At my home practice I, or the receptionist if you are attending at the centre, will ask you some general questions including whether you have a persistent cough, raised temperature, any loss of smell and taste and whether you have been in contact with anyone who has contracted the virus or worked with anyone who is supporting people with the virus. At the centre, your temperature may be taken and documented, as per the guidelines - this is done by gently inserting a thermometer into your outer ear. If your temperature is outwith recommended guidelines, we will unfortunately be unable to go ahead with the appointment.

Sessions will be kept to within the allocated appointment time. This is actually more of a strict guideline for myself! R

Declaration

It is important to understand the terms in regard to this - these are outlined below. By completing and signing this form, you understand the following:

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